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Cancellation Policy
Clients can cancel their appointment 24 hrs before for a 1 time rebook within 30 days. Appointments cancelled after the 24hr period will not be allowed to rebook that appointment.
We understand that situations occur which is why we kindly ask you to also consider and respect our time. When you miss an appointment we also miss the opportunity of placing someone in that slot and another Client loses the opportunity to be seen. Therefore our policies are firm with no exceptions.
ALL DEPOSITS ARE NON REFUNDABLE
No Show Policies
By booking, you authorize us to charge your credit card a no-show fee of 100% of your deposit for booked service should you miss your visit.
We understand that situations occur which is why we kindly ask you to also consider and respect our time. When you miss an appointment we also miss the opportunity of placing someone in that slot and another Client loses the opportunity to be seen. Therefore our policies are firm with no exceptions.
ALL DEPOSITS ARE NON REFUNDABLE
Late Policies
Clients more than 15 minutes late for their appointment will not be serviced and will be charged a 50% fee of their booked service.
We understand that situations occur which is why we kindly ask you to also consider and respect our time. When you are late for an appointment, it also restricts our ability to see another Client on their booked time. Therefore our policies are firm with no exceptions.
Package Policies
In all cases the person purchasing the packages, shall be considered to have accepted Bella Body Spa & Beauty Lounge Package Policies. Packages are non-transferrable and non refundable. Meaning – it can't be used by, transferred or refunded to anyone.
ALL DEPOSITS ARE NON REFUNDABLE